Learn how we protect your data with robust security measures and ensure a safe experience for all Volunteero users.
Culture
There is nothing more important to us than the security of your data
We have built a culture at Volunteero that places the upmost importance on security and data protection
We make frequent reviews of our security protocols and ensure we adhere to the highest industry standards
Data
We adhere to GDPR regulations
All data is stored in the EU
Your organisation’s data is saved securely by Volunteero, and cannot be accessed by anyone but those within your organisation
Data is not shared with any third-party and your data never leaves our database, except when you export it
Infrastructure
We operate on Amazon Web Services servers based in Ireland
Our databases are not accessible from the public internet, and cannot be accessed by anyone besides our own services.
All data is backed up every hour
We keep extra capacity for redundancy, always operating from multiple data centers to not be dependant on one
Permissions
Organisation admins retain full control over staff and volunteer access
Organisation admins can restrict access to data per user
Organisation admins can remove all access of their users at any time
Encryption
All data transmitted over the network between you and Volunteero is always encrypted with HTTPS
Passwords are always encrypted with best industry practices
Only the user themselves can change their password
Volunteero cannot access, or change the encrypted passwords
Internal Security
We always follow best security practices with our databases and servers
Anyone that has access to them must have a strong password and is always required to use 2FA to sign-in
All requests to our load balancers, servers, databases, are always logged and monitored for suspicious activity
