Trained on your knowledge hub
Instant answers, any time
AI Analyse finds gaps
01
Volunteer managers spend a lot of time answering the same questions. Volunteero’s AI support chats give volunteers instant, accurate answers in the app at any time, so your team can focus on more impactful work. AI support can save coordinators 2 to 10 hours per week.
02
Create, train and publish an AI support chat in minutes. Give it access to the knowledge hub articles you choose, and add snippets, such as your volunteer FAQs, for anything else it should know.
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See every question volunteers ask, the answer they received and their feedback. Volunteers rate each answer with a thumbs up or down and can add a comment.
AI Analyse reviews all questions, answers and feedback to surface themes and gaps, such as an out-of-date phone number in a policy, and suggests what to fix. Each improvement makes the chat more helpful.
Yes. Volunteero includes AI support chats for volunteers and AI Analyse, which finds themes, common questions and gaps in your resources.
The knowledge hub articles you choose, plus snippets you add, such as volunteer FAQs.
Yes. Staff can see every question, the answer given and the volunteer’s thumbs up or down and comments.
AI Analyse reviews volunteer questions, answers and feedback to find recurring themes and gaps in your guidance, and recommends improvements.
